Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: GBOMan
from Apalachin NY
Verified Purchase:Yes
I’ve used this software every year since its first release. That’s because it’s accurate, reliable, easy to use and always gets the job done as it’s supposed to. However the two things that are very annoying to me and frustrating is when importing the previous years return everything is imported except the driver license information for my wife and I and the bank account and route information for direct deposit. Why? This was by design, it makes no sense as it takes time to gather and type this all in for both the federal and state. I can’t think of any good reason that you’re doing this. It can’t be a confidentiality issue. People don’t change their licenses or bank information very often, they can change it if so. I can’t be the only one complaining about this. Please change for the future. Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Blastitall
from Round Rock, TX
Verified Purchase:Yes
Program has a flaw. I spent several weeks and went thru several copies of the program before I reached a person, Erin, who understood my problem, "Oh yes, they're working it", and got me a copy of the program that works.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Glendale az
Verified Purchase:Yes
Best tax software by far !
Easy to import my last year return, import my 1099's, etc.
Easy to e-file.
Perfect results.
5stars
Easy to import my last year return, import my 1099's, etc.
Easy to e-file.
Perfect results.
5stars
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Solana Beach, CA
Verified Purchase:Yes
I have used this software for many years and love the way I am guided throughout the interview. I would prefer more guidance on how to transfer my K-1 information onto Schedule E.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: oldsage
from Santa Rosa, CA
Verified Purchase:Yes
Worked well as expected Doe need to be able to do specific page screen prints
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Clear process and necessary details were provided
on April 9, 2026
Posted by: Des0602
Verified Purchase:Yes
It was my first time to use it & I found it easy to use, very helpful- informative & details I needed were available.
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Helpful to one software for both Fed and State
on April 8, 2026
Posted by: Rdude
from Seattle area, Washington
First year for RMDs. Found software difficult to track numbers across forms
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Art50
Verified Purchase:Yes
I purchased your 2025 tax software when it was offered in the fall. Installed easily. I've used your tax software for years, and it's always been easy to use... this year was no different. I really appreciate how easy it is to download data from financial institutions. I received a "problem" letter from the IRS for a return a few years ago, and your local folks were outstanding helping me convince the IRS of their mistake. Thanks!!
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock