Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: cp 2025
from ny
Verified Purchase:Yes
Hard hard time getting program to file married sepertly. It could not do my age properly program thought I was 62 and I'm 60 so it was flagging me as getting retirement income that I am not. Federal and state did not work together in transferring . It basic data from last year data. It was suppose to delete wife data but then kept asking for it anyways. I am thinking to start using Tax Cuts program next year. I have run both of these program over the years
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JonMcc
from Arizona
Verified Purchase:Yes
Could not find a way to resize the screen text, which made it challenging to see the text - need to include a screen feature to expand/contract the screen text - should not have to reset system settings.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MarcoPecan
from Vancouver, WA
Verified Purchase:Yes
It worked well, with one exception. My 1099-B from Fidelity was too large to load, so I had to use summarized information. The program told me that if I had some wash sales (which I did), I couldn't use summarized information. But there was no way I was going to hand enter hundreds of pages of transactions, so I entered the summarized information.
Please increase the program's capacity to accept very large 1099-B information from Fidelity.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Acctsmasters
from Texas
Verified Purchase:Yes
Easy steps for any tax preparer without sound financial background to use HR block tax software. It should be called Tax software foe the dummies
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
Thoroughly pleased with simplicity of using the application and the results! I will continue using this application for taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Ldms
from North Carolina
Verified Purchase:Yes
Return was rejected multiple times and each time I have pending charge on my credit card for the state file.
Pros: Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Hialeah Mama
from Hialeash, FL
Verified Purchase:Yes
I have been using your software and am very happy with it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BG Accounting
from Virginia
Verified Purchase:Yes
Software keeps me on track through the tax process
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock