Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: this SW sucks
Verified Purchase:Yes
the software doesn't have enough help for state returns.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: asg22
Verified Purchase:Yes
I could not use TurboTax again since it requires Windows 11. I was able to import the PDF file from last year but not all data was imported. Importantly our birth dates were not carried over. Instead of alerting me to missing data, the program went ahead and did the form as if we were not seniors. So taxes were much higher. Luckily I noticed the error and was able to correct it. I feel that the software should have alerted me that a key piece of data was missing and not just go ahead without our ages entered properly. Wasted some time for me.
Pros: Easy to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: MBJ59
from Opelika, Alabama
Verified Purchase:Yes
Federal was good, but there was a snag with State which prevented the ability to file my taxes for about 2 weeks
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Alcuin48
Verified Purchase:Yes
Handled all of my tax credits and deductions perfectly
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Rayfort
from Texas
Verified Purchase:Yes
It’s easy for me to use and file. Gets better with each version
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: GManSoFla
from Florida
Verified Purchase:Yes
Excellent program. User Friendly and Painless. Breeze through your tax preparation and file in an instant.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Using H & R Block Software for more than 15 years
on April 9, 2026
Posted by: Anonymous
from Western North Carolina
Verified Purchase:Yes
I have been using H & R Block Tax Software for over 15 years. It is easy to use and has covered all my tax preparation requirements. I love the E-filing ability. It is great having all my tax returns on my computer, as well a hard copies in my files.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your feedback and for using H&R Block Tax Software for over 15 years! We’re glad to hear the software continues to meet all your tax preparation needs and remains easy to use. It’s great to know you value the convenience of e‑filing and having your returns securely stored both digitally and in hard copy. We truly appreciate your long‑time trust and loyalty.
Written by a customer while visiting HRBlock
Posted by: Michael S1
from Virginia
Verified Purchase:Yes
I ran into a problem when filing where there was a numeric character in an address that was copied over from last year's return. The program would not allow me to fix it. I had to enter the return again without using last year's data as a starting point. On-line chat was unable to help me. I was not disappointed that it found the error (not until I was trying to file), but that it would not let me into the return to correct the problem.
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock