The software is easy to use and easy to navigate through different IRS forms. The one drawback is the lateness encountered for importing from some well known and highly used investments firms. The manual input vs the importing leads to many potential errors. Usually the software can import before filing deadline.
I've used this tax software since the mid 90ies for personal tax filing. Never had a problem. It has improved steadily over the years and I'm more tan pleased to highly recommend it.
Pros: Easy to prepare, Easy to import documents, Fast
Going a step at a time after assembling records I found the software with its tips manageable. Links to save entries and move forward or back are well thought out! Printing and submission options are fairly easy.