Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Andy4598
from Vermont
Verified Purchase:Yes
My return was rejected due to a software error which caused the wrong checkbox to be selected. Which box was to be checked was a simple question of is A>B.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used this software for many years. It keeps getting better. It anticipates all questions of importance and guides us through the whole process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: donfetch48
from 46151
Verified Purchase:Yes
Great product. I don't think we could have completed our taxes on my own without your software. Not only did I finish them, but it only took a few hours (including double checking everything).
Thank you.
Thank you.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Gun321
from Colorado
Verified Purchase:Yes
The software worked well and was mostly easy to use. I tried three different ones & went with H&R Block.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Lots of problems
on April 9, 2026
Posted by: Fairway5
from Charlottesville, Virginia
QBI carry forward was not provided in the future update promised but arrived two updates later. The many data verification messages were annoying and confusing using CPA-speak instead of plain language. The 2024 AGI needed to file was incorrect and required a manual override. I have been using H&R Block software for many years but it seems only worse with time. Changing to Turbo Tax next year in hopes of a smoother and more accurate experience.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Greybruce
from Missouri
Verified Purchase:Yes
I was happy with the results after a few iterations
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Watch for sales, never pay full price. It does the job. The slow rollout of updates is kind of annoying, and some of the state software is lacking in the guided interview department, particularly if you have to file in multiple states as a part-year resident. Also, some of the import document features don't work right (eg, tried to import a W2, but it then assigned it to myself instead of my spouse). But overall, it's fine and I would probably keep using this again in the future, as I've done for the last several years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: ken7373
Verified Purchase:Yes
Federal is very good. Minnesota state left me unable to understand what was happening during the link from fed data to the MN form.
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock