It gets the job done. However, the navigation is quite cumbersome. It's hard to jump between topics. If I go back to one topic in the preparation process, it is hard to return to the place where I previously was without clicking through the "next" buttons several times. The steps / layout should be more graphical and interactive rather than on the top menu bar. We are in the 21 century where the user interface MUST be graphical, not text. See Robinhood's app interface.
Even though I filed thru Tax Cut as I have for many years, this filing has failed to show up in my account. I also purchased Tax Identity Shield with this years software but have yet to be able to activate.