Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RenPe
from IL
Verified Purchase:Yes
The product is OK to use, but help topics are quite poor. Instead I had to to find answers to my questions in google.
I have been using the program for many years, but i believe it would be more difficult to navigate by a beginner.
Also, the price is higher than desired.
I have been using the program for many years, but i believe it would be more difficult to navigate by a beginner.
Also, the price is higher than desired.
Pros: Maximizes refund
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have been using this software for many years and it is so easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Lyn22
from Hamilton, OH.
Verified Purchase:Yes
Difficult software because you cannot send state tax by itself. It does not give you a place to enter AGI.
Also Energy Credit form not easy to use
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob27123456789Z
Verified Purchase:Yes
I have used HR Block software for many years. This was the worst version ever. It had many glitches. 1st was I couldn’t rollover the information from last years return until I checked for updates. This showed no updates scheduled. So that was a dead end loop. Once I got passed that the tap button wouldn’t allow you to move to the next box and spacing wouldn’t work correctly. Example - entering the address would not allow space between words. You had to enter it all in with no space go to the next line and then you could go back to the last line and add your spaces. Very GLITCHY!!
Cons: Time consuming, Hard to prepare, Hard to import documents
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
been using the software more than 5 years all accepted by IRS no problems
Pros: Easy to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: DD420
from Connecticut
Verified Purchase:Yes
I’ve used this software for many years. I like it but they don’t do a great job with explanations in certain areas of the program. I always have to look up tax definitions on Google. There needs to be improvements in there assistance.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming, Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Dobry12
Verified Purchase:Yes
Like the feature thst allows me to grab divs and cap gains and losses from mutual funds, but annoyed that program that asks me to check the results. Don't know why that is necessary.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Chris 64
from Methuen MA
Verified Purchase:Yes
Used H& R block software since 1998 and it never disappoints
Nice be able to try different scenarios to better understand planning for the future.
Nice be able to try different scenarios to better understand planning for the future.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock