I've used H&R Block since it came out as tax cut, except for one year when I tried Tubo Tax. Never went back. I honestly think HRB is a bit rougher than some competitors, but I still prefer it.
Simple, fill in the blanks and you're done. Will import data if you choose. My complaint is that these sort of programs don't have good help functions. At best, they send you to the IRS explanation. At worst, they tell you nothing. A little simple English would go a long way!
The complexity of the tax system has gotten beyond comfortable self entry. I am thankful for the assistance made available through H&R Block. My assisting person was most helpful in cleaning up errors made through the computer home program attempt. I'll be using the service when the next tax season arrives. Thank you!