Easy to use, my return was fairly simple and the software guided me through the process. I’ve used it for several years now and my historical info also populated the return which speeded up the return.
Pros: Easy to prepare, Easy to import documents, Fast
Not bad, could use a little work on printing forms and estimating next years taxes. You need to let me tell you what income I want the software to estimate taxes on and than enable me to print quarterly vouchers with the estimate I want to send. I feel like I struggle to exclude the income I pay taxes on during the year, like a Roth Conversion, or Social Security tax withholding, and then have great difficulty getting the quarterly vouchers to print with the amount I want to pay. In the end, I usually throw away the vouchers from the software, use the blank vouchers provided by the IRS, and maintain the records of payment on a piece of note paper. I realize it it difficult to hit a moving target, but it is nearly impossible to predict the future exactly, and changes need to be made as you go.
As for printing forms, the 2020 tax software would sometimes print form 1040 on 2 pages, and sometimes print them on three pages. makes it very hard when printing multiple forms, front and back of a sheet of paper when sometime it works and sometimes it mixes the third page of a form with the first page of another form.
Overall, the tax software seems to do a great job collecting the data and calculating the proper taxes for the year. Just some minor printing and future planning issues away from a great software product.
I've been very pleased with the tax software from H&R Block the last several years. It makes claiming and itemizing the various expenses for my rental property much easier to go through helps keep them in an organized manner.