Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Strawboss00
from Wi
Verified Purchase:Yes
This software is ok. It is missing forms that I needed for Wisconsin and it would not allow me to e-file my state taxes which is a royal pita. I feel TurboTax software is a superior product.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Nathan KC
from Kansas city
Verified Purchase:Yes
We Buy GR block software every year and use it for taxes and efile
Pros: Easy to prepare
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CA
Verified Purchase:Yes
I have used H&R Block software for many, many years and have always found it to be user friendly and easy to use. Highly recommend for anyone who does their own taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: GPB68
from Atlanta, GA
Verified Purchase:Yes
Good value for cost and has everything I need. The help on big topics is good, but for narrow topics it could be better (like finding out where I had entered specific data in the "interview" mode, such as a qualified charitable distribution).
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Gary1357
from Indiana
Verified Purchase:Yes
Last year’s return was much easier to complete. This year I had a glitch with the ability to enter data. I called the help number and left my phone number for a call back, without losing my place in line, however I never received a call back. After a couple of hours I called again and waited for approximately 25-minutes before a lady answered, who I could barely understand, who was unable to help me with that issue. She put me on hold again so that she could speak to her supervisor. Again I waited on hold for about another 20-minutes until the call was dropped on HR Block’s side. After about two and one-half hours I was finally able to figure out how to get the program to accept my data numbers.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Auburn, CA
Verified Purchase:Yes
Using this software for my third tax year. The big standout for me is that in case I get stuck preparing my return, I can always take the flash drive to the field office to complete it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Henderson NV
Verified Purchase:Yes
Everything went well as it as done in the past 10 years until I got to the K-1 schedule and it would not let me get past that and I had no where to go or noone to talk with about it.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Wey23def
from Myrtle point Oregon
Verified Purchase:Yes
It’s so easy to get taxes done with HandR Block software. I’ve been using it for 20 years. It gets better every year.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock