Been using for years..maybe 10. Works great and easy to understand. Never been audited. Can't guarantee a refund, that depends on each individual's income/tax bracket. Includes any forms you may need and helpful tips.
Used a MacBook Pro that met the h&r bock tax program specs but had to wait literally 2-5 minutes to edit entries. Finally completed but way too time consuming.
Terminology is somewhat confusing. I use the software every year only because I don't want to go through the effort to change to another. The software is not horrible, the terms that are used are sorted out after awhile.
I like that I can import the previous year’s information, saving a lot of data entry. I also appreciate that I can download financial data into the correct forms for my tax return. Electronic filing of my federal return is great. I wish, however, that it would also electronically file the state return for “free.”