I've been using the H&R Tax program for years and find it very convenient and easy to prepare just by following their dialog. I especially like the downloading of tax information from last year rather than having to manually fill out so much of the repeat information.
8 have used H&R Block for more than 10 years and I would not change. It is fast and accurate I love having free additional files that family and friends can use this makes it a family thing and everyone is satisfied.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I used this for years. It's a pain now and I'll probably switch next year. It only added the ability for me to import my stocks towards the end of March, so I completed my taxes much later than I wanted to.
I've used H&RB since 2008. Bought the software. Had no problems until this year. Couldn't get help from H&RB office and unable to figure something the IRS needed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast