Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from SC
Verified Purchase:Yes
I’ve been using H&R Block software for years. It makes the painful process of calculating and filing my taxes a bit less painless. It’s intuitive, clear, and complete. Well worth the reasonable price.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Since2015
from Ohio
Verified Purchase:Yes
I've been doing my taxes for over 10 years with H&R Block tax software. I've found it easy to use and it has covered all my income tax needs for both Federal and State.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Craigopolis
from Arkansas
Verified Purchase:Yes
Long time user. Easy to use. I am confident my return was correct.
Sometimes hard to understand how final figures are arrived at and hard to trace back - for instance, this year, not sure why it was better for me to itemize. Also, it would be useful if I could use the planner to gauge for the next year how much I can do of a Roth Conversion before going out of range for the 24% tax bracket.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Miscalculation HSA contribution for both partners
on April 9, 2026
Posted by: Frankmd26
from MD
Verified Purchase:Yes
The software works for most part of our tax return. But HSA contribution section has a major flaw, it only count each of household partners separately, not considering that one household member could contribute to both on one W2... the software always marks the extra contribution ( for the partner) on the W2 as excess...
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Rhay57
Verified Purchase:Yes
Easy to navigate and thankful for the accuracy review to get my taxes correct and submitted.
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
3
Prefer a physical disc to downloading software.
on April 9, 2026
Posted by: sendmeadisc
from Colorado
Verified Purchase:Yes
Had way too much difficulty downloading the software. Would gladly pay extra to buy it on a DISC. The reps who helped me did a great job, but they too struggled with it. Took as long to download as it did to complete my taxes.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Colorado Springs CO
Verified Purchase:Yes
I have used HR Block software for several years. It has always been fairly easy to use.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Lovely lavender
from Wisconsin
Verified Purchase:Yes
Download was easy to work with. When I had questions, Janelle was able to answer them for me.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock