Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
Above average program, w/ a couple of minor issues
on April 9, 2026
Posted by: Anonymous
Verified Purchase:Yes
Overall very happy with this product. I switched over from a competitor a few years ago because there were distinct advantages, particularly in the importing of my investment data. The only reason this does not get a five star review is that the software does not accurately reflect the nomenclature used on my brokerage statements. It will present me with a great long string of digits identified by a date, but not a name. I have to go back through my statement to Discover the proper name and quantity, and that's frankly getting as close to the tedium of doing manual entry.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
Good interview approach for federal and state tax
on April 9, 2026
Posted by: Roger WC
from West Chester, PA
Verified Purchase:Yes
I have used this for several years and overall it is a good, intuitive interview format. The AI chat was pretty good. You still need to check your return to be sure it makes sense.
I was surprised that a function that has worked properly for me in past years in the HRBlock software appears to be incorrect this year! Pennsylvania income tax treatment of Estate K-1 dividends added the state and federal income - it should use the state income instead of the federal income. I had to Override the input. (The AI chat agreed with my comments and said it would forward the information to the developers.)
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Farmingville, NY
Verified Purchase:Yes
I’ve been using HR Block tax software for over 8 years and will continue to for years to come. Easy to use, easy to understand explanations and e-file is so simple to complete the process. It dramatically speeds up the refund time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for the wonderful feedback! We’re thrilled to hear you’ve had such a great experience over the years and find the software ultra‑easy to use. It’s especially nice to know the clear explanations and simple e‑file process help speed things along—including getting your refund faster. We truly appreciate your loyalty and look forward to supporting you for many years to come.
Written by a customer while visiting HRBlock
Posted by: Frustrated56
from Missouri
Verified Purchase:Yes
I will never buy it again. We have had nothing but trouble the last four years.
Value
1
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Good software package but K1 support is weak
on April 9, 2026
Posted by: hstory74
from virginia
Have been using Block software for years and for the most part it does a good job. The one area that is lacking is the treatment of K1 inputs which are handled better in Turbotax
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: vudu
from NJ
Verified Purchase:Yes
I was able to quickly import 1099s and the overall task this year was quick and easy; already received my refunds.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
1
Did they write this years version with AI?
on April 9, 2026
Posted by: DVS62
from NC
I have used H&R Block tax software since the beginning but I will not be using it next year. I was no able to electronically upload my 1099 from Merrill Lynch. This appeared to be a known bug to them and was never fixed. What should have taken about 5 minutes took me 5 days to manually enter all of the transactions.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Esprit_S
from Jessup, MD
Verified Purchase:Yes
Great software to file taxes. Love the feature to accurately grab data my W2 and other tax forms from pdf files. It was my first time filing my taxes myself, and the software directions make it easy for me to understand the process. Everything was also fast after submitting to IRS.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock