Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: retirementtax
from warren, mich.
Verified Purchase:Yes
I have used this program for 10 years! It is still the easiest.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: wtm25
Verified Purchase:Yes
I have used this software for years and have always been pleased with the results.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: sfwill
Verified Purchase:Yes
The program worked a expected but the chat help system didn't clarify my questions about e-filing my married filing jointly return with a deceased spouse.
Pros: Easy to prepare
Cons: Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Davey1234
from Texas
Verified Purchase:Yes
I have been using HR Block software for several years and it makes completing taxes easy,
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Dear Davey, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: dossv101
from Virginia
Verified Purchase:Yes
The software made taxes easy, lots of help, with electronic filing.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4
needs work entering royalty trust investment K1
on April 9, 2026
Posted by: jimsere
from Florida
Verified Purchase:Yes
I had trouble with entering data for a royalty trust I was not able to get the system to enter the data easily it took multiple phone calls to support. Who also did not really know how to enter the data, Specifically Permian Basin Royalty Trust. They recommended entering the data on Schedule E and gave the lines etc, But if you try to override the data it would prevent you from effiling.
This needs some work,
This needs some work,
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
3
Too buggy and not as intuitive as in past years
on April 9, 2026
Posted by: SueLInda
from Ma
Verified Purchase:Yes
This year, there seemed to be quite a few bugs/updates. One in particular was that the software was not intuitive as far as my ability to easily report my 2025 RMD and related QCDs. And, there should be an easier method than what you provided for figuring out estimated taxes for the coming year. I fdid find a work around, but, I was very disappointed in the software for not leading me in this direction. I would like to continue using the H and R Block software in the future,so,I hope there will be improvements moving forward.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, April 9, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: EddieJack
Verified Purchase:Yes
I've used the Block program for several years and it is pretty easy to navigate and the deluxe software has enough coverage for my occasional investment anomalies resolution.
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Hello Eddie, thank you for sharing your feedback. We’re glad to hear the program works pretty well for you and that you find it easy to navigate, especially when handling occasional investment anomalies. It’s great to know the Deluxe software provides the coverage you need, and we appreciate your continued trust over the years.
Written by a customer while visiting HRBlock