Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: TDT2026
from Lexington SC
Verified Purchase:Yes
Was not able to upload from my financial institutions which was very disappointing and frustrating to say the least.
Cons: Time consuming, Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Great for most part, but not perfect
on April 9, 2026
Posted by: TaxUser112
from Indiana
Worked fine. But forced me to enter SSA info when I did not receive SSA-1099 from SSA and it automatically checking Social Security withdrawal button when I did not click on it. Deleting worksheet form does not really delete the form. So, I feel there is a glitch in the user interface design. I tried multiple times and wasted my time.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tampa Florida
Verified Purchase:Yes
I like how H&R tax program makes a difficult subject easier to handle. I don’t believe I could do my taxes without this program.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: marco2026
Verified Purchase:Yes
The tax program functioned well. I completed four federal tax returns and submitted them without any problems.
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Dear Marco, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Once again...easy format to complete my taxes....yay
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I use this every year for my taxes. I find it to be easy to manipulate and work with the only downside. I can think of is that after you submit your taxes, you can't tell whether or not your state taxes have been accepted or not. I don't know if I was too early too late. Or what?
Pros: Easy to prepare
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gww123
from Ohio
Verified Purchase:Yes
I bought the Deluxe version several months. The app ran okay, but the in app update feature would not work on my Mac. Then at last minute the state would not load. However, the help line was able to give me a link to a state update that did load.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
Better value than its competitors, but the section on backdoor Roth conversions could use improvement. The phrasing of the questions in that section is confusing. Would appreciate a little more handholding for that. For instance, when the questionnaire asks about basis, it's unclear if it's asking about basis before or after the conversion.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock