I have found bugs in the software two years running. After reporting these, they have been fixed, albeit with workaround for one and a long delay for the other.
No - I would not recommend. I did another family members taxes & even though I had multiple filings I bought separate software & activation codes to set up two accounts. It billed me twice but still overwrote mine.
Have used the product for several years. Data entry is significantly less as you only have to enter the changes for each year. Very easy to use and saves me lots of time.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Product works great. The software walks you thru the process and offers instant Q&A. The only downside is the high filing fees to file your state returns digitally
Difficult to use parts of your program. You have gone away from user friendly and gone to training required to use your program. Not as friendly as precisions.