Easy to use. Return is quick.A large portion of the information is downloaded from the year before. The only drawback is the cost of filing the state electronically.
I have used HRB for many years, and it has been well done, guiding me through various scenarios. I have a little concern about the state taxes, which feel like an afterthought. I can understand completely that state tax preparation depends on the state's cooperation, but I recently figured out that my state (refund) was not issued because my state rejected my return, even though the Feds accepted it. This will likely be a painful process. So, HRB could be better on the state tax side.
Easy step by step instructions. Gives advice on what is most likely choice. Allows you to choose what to print out for your records. Reminds you to save.
H & R Block is ok. I think they are owned by Turbotax and they look similar. But the prices keep going up and there are a lot of free programs out there if you don't itemize.