Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: JoeaT
Verified Purchase:Yes
I started using this last year instead of Turbotax because it's cheaper. It's mostly OK, but still has some weird glitches. Like, when it does the review of the problem areas at the end, it brings up a bunch of stuff without any explanation or information about what to do. I couldn't tell that ANY of it was even relevant.
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from La
Verified Purchase:Yes
Is it true you share the data in our return with a third party unless we designate otherwise?
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
So many errors this year!
on April 9, 2026
Posted by: Jeffiee
from Portland, OR
There are so many issues with this program! Form 2210 was messed up and wouldn't let me add my information. Now, I am trying to determine my estimated taxes for 2026. Last year, the program calculated how much estimated taxes I needed to pay. This year the entire planning portion is totally messed up. I ask it to help me calculate the estimated taxes and it goes through and asks me how much estimated taxes I need to pay. Then when I add estimated tax guesses, the response is that I need to pay more estimated taxes. If I add that I paid more, it tells me I need to pay even more!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BamaCzechs
from Huntsville AL
Verified Purchase:Yes
Easy peasy to follow the directions and knock out those taxes
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I have been using this for many years and it has done a great job, leading me through every form with explanations if needed.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Me1200
from Northern California
Verified Purchase:Yes
I bought this a few weeks ago and had one hard time logging on to the website. I had to call for help and a new code number. The people were great and everything worked perfectly after that
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Girlygirlkayla
Verified Purchase:Yes
No import of Merrill lynch? Going with tax cut next year!
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Middledoc
from New York, NY
Verified Purchase:Yes
I’ve been using this tax prep program for many years. I greatly appreciate its ease of use, clear direction, and built-in support.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock