It appears to be very helpful in doing taxes and pretty thorough. It is simple to use and easy to understand. Very accurate for my input calculations. It does almost everything for you.
The program is pretty accurate as far as the mechanics of calculating taxes goes, but it is still a bit difficult to use without some prior knowledge of tax law. It doesn't handle anything out of the ordinary. Getting credit for a newly-installed electric car charger proved to be impossible for the 2019 tax year and forced me to file on paper. I would like a state filing to be included in the price of the software.
Good product. Does what you need, be prepared to do some research on your own. Help program good. But took a while to reply. Fairly easy to navigate. No problems with irs for last 5 years
I have been using this software for years. It walks you through most items. There were a couple of items where I wasn't sure how to fill in but a little research and reading the information from the IRS helps. There were also a few places where a better explanation would be helpful. Nevertheless it gets the job done!
I have been disappointed with software bugs. This past year, I could not file electronically in my state because of a software bug, and that has delayed my refund. Last year a bugs led to several bad tax calculations. There is no good way to even report these bugs and it has been hard to get assistance. The good thing is that it does save me time in tax preparation.