Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: MickMm
from CA
Verified Purchase:Yes
I have been using H&R for at least 10 years. I worked well until 2020 tax filing. In 2020 because of poor programing It cost me financial losses..The same in 2021 tax year. It has become an unreliable software..
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sammamish, WA
Verified Purchase:Yes
Works great every year without any problems. We switched from the other brand software several years ago and couldn't be happier with our decision. We'll definitely continue to use this H&R Block tax software to do our taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: George Coll
from New City NY
Verified Purchase:Yes
Accurate step by step process. Quick link to explain what needs to be input and where to find it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Needs more knowledgeable people on 800 help lines.
on June 13, 2022
Posted by: Anonymous
from Omaha, NE
Verified Purchase:Yes
Overall the questions asked and instructions in the software work pretty smooth. There are a few areas where the instructions could be more detailed and clearer. Over the years I have had questions about some of the calculations in worksheets, but find that of late, the first tier 800 people often don't have the knowledge to answer the question and refer it to the "next level." Unfortunately, the next level people never get back to you. I make it a point to look at the worksheets so I can follow the numbers, so to speak. There is one area, on tax exempt bonds data transfer from the federal to state return I can't figure out, and the would really like a next level person go over that data. I have been using Block software for over fifteen years, but I am now considering switching to Turbo tax to see if they have better support in answering questions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: LuigiP
from Wilkes-Barre, PA area
Verified Purchase:Yes
Very easy to use. the program walks you through your taxes with ease! Tax help is just a click away.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wisconsin
Verified Purchase:Yes
Generally a good experience using H&R Block Tax Software. Some instances where finding the data in the "correction" or "error" check phase is problematic.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Rjsn
from Weymouth, MA
Verified Purchase:Yes
Good software that does the job. Not as easy to use as turbo tax.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: jpmcd
from Washington, DC
Verified Purchase:Yes
There were a few sections where the HR Block software did not minimize my tax and I had to go back and make changes based on outside research. This was a significant hiccup.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock