Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: ralph m
Verified Purchase:Yes
new rules easy to follow; a/c system upgrade write off easy
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Wbl297
from Virginia
Verified Purchase:Yes
Good program. Easy to complete most taxes. The update that allowed the loss on K1 Form was not available until very late (after April 1st). These updates should be available sooner.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Tarai5
Verified Purchase:Yes
I use this every year and find it very useful. I do think that if you purchase the state product that it should come with at least one free filing
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JoeGren
Verified Purchase:Yes
I have used this software many times before. This year I had one problem when I did an upgrade the software said it was a success but it wiped out my previous data entry’s. I had to start over. I did save the data. When I tried to retrieve the previous safes data it said the file can’t begin with a 1? There was no 1 in the file name? I redid all the data entry and safe again a few days later I upgraded another update. This time it said it again. I restarted the computer and it loaded the saved file. You need a step that says after upgrading restart the computer.
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: MikeEike
from New York
Verified Purchase:Yes
I have a small investment in a publicly traded Limited Partnership. The Program could not complete my return until an update in early April!!!
In addition, my return included a Form for under-distribution oh RMDs and I could not file electronically and was required to print and mail my 40+ page return.
In addition, my return included a Form for under-distribution oh RMDs and I could not file electronically and was required to print and mail my 40+ page return.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
1
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: PGF16
from Hampton, IL
Verified Purchase:Yes
User interface is great, it takes filers through the tax return easily. I dropped one star because it shows two different addresses for mailing the return in Louisville, KY. One address is incorrect.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lufkin, TX
Verified Purchase:Yes
Easy to use and I like check it makes before you send it in.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Hello Keith, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: nkf88
Verified Purchase:Yes
I've been using your product for over 10 years. Always easy with the questions and sections. I'm retired IRS and I'm fully confident in your product.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock