Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,283 Reviews)
Open Ratings Snapshot
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,671 out of 61,811
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
1 out of 5
1
Easy to use software but bad return.
on June 13, 2022
Posted by: But Now Disappointed
from Central Midwest
Verified Purchase:Yes
Ease-of-use is wonderful and importing the past year’s return is as easy as a snap. However, upon completion of my taxes this year, having done everything I knew to do I was expecting a refund of approximately $2000, the IRS, however, sent a letter that said they had to correct my return and I owed over $400. That was bad news.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Don’t make changes that override interview flow
on June 13, 2022
Posted by: Beule
from Brielle, NJ
Verified Purchase:Yes
Software is prone to errors if you make changes to entries earlier during the interview process. Best to restart a new return if changes are needed. Otherwise, you can’t trust the calculations. I was fortunate to catch these mistakes before I filed.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great service
on June 13, 2022
Posted by: Anonymous
from South Orange, NJ
Verified Purchase:Yes
This software is a big help, especially if you’re filling a state return or itemizing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Mostly goo, but some concerns
on June 13, 2022
Posted by: JJ2001
from Western Arkansas
Verified Purchase:Yes
I have been using H&R Block software for many years and it has always been easy to use. My only negative was my difficulty in downloading the software for 2021 tax return. Not certain what the problem was, but I had to reset my computer to an earlier date as the website refused to allow me to attempt the download again.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Solid products
on June 13, 2022
Posted by: Anonymous
from Virginia
Verified Purchase:Yes
We've been using H&R Block tax software for many years. Usually use the basic version but we now live in a state with a state income tax. The Deluxe version at both levels was straight forward to use. We'll use it again next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Trouble free income tax
on June 13, 2022
Posted by: Itchie
Verified Purchase:Yes
I have been using your product for 25 years, and never encountered a problem with the IRS
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy and intuitive
on June 13, 2022
Posted by: Matt in Jersey
from Northern NJ
Verified Purchase:Yes
Easy to use. Pretty much intuitive. Good help features. Have been using this software for 6-7 years now. Effortless transfer of data from previous year’s return makes tax prep a lot simpler.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Doesn't include some state forms
on June 13, 2022
Posted by: AZ6952
from AZ
Verified Purchase:Yes
Doesn't contain a form needed for AZ tax credits. Have to download from state website and add. This prohibits electronic filing.
Doesn't separate out how your tax bill is calculated. Would be handy to see how much I might save if I got more long term capital gains. But, there is no way to figure out what portion of my tax bill is from this source.
Would like it if they just followed the 1040 form line by line. Jump around too much.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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