I've used this software for years, but this time I could not easily import my Schwab investment info pdf into my return. instead i had the tedious task of doing it by hand. I waited and waited for this to be fixed--very disappointing. Please fix this issue and let me know that you have done this before I consider repurchasing. Also, it would have been nice to have an easier way to contact your techs about such issues.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents