Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,283 Reviews)
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,671 out of
61,811)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: RHST
from Long Island NY
Verified Purchase:Yes
Very easy software to use
Have filed for many years without any problems
Have filed for many years without any problems
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: AnotherAngryCustomer1
from Charleston, SC
Verified Purchase:Yes
I have used H&R Block's software for a couple years. The first year that I had used it was fine and didn't have any issues. However, I was a filing as single. I had gotten married last year and so I did both of our taxes with H&R Block. This year, my experience with the software was terrible. It ended up costing us a lot of money. We have pretty simple taxes and so I was kind of astonished that it messed up so badly.
One of my biggest complaints that I have is that there is not a good way to see which option is better; married filing separately and married filing jointly. I had initially done our taxes married filing jointly. Then, I chose to see what it would be if we filed as married filing separately. I copied our married filing jointly file and redid the necessary sections for married filing separately. For some dumb reason, H&R Blocks software doesn't update the tax numbers properly unless you go step by step through them. I was amazed that it didn't just
run all of the numbers each time a section was complete. This was a major source of frustration because after reviewing, but not explicitly clicking through all of the pages, the software was showing that we would save a few hundred dollars if we filed as married filing separately. So, I filed my wife's return. As I was going through to file mine, the tax numbers suddenly changed on my return, which cost us nearly $300 from filing jointly. This is another major source of contention for me. The numbers can randomly change if you don't go sequentially. There was no explanation or anything as to why the value changed. So, you had to just assume that it did it correctly. As someone who develops software as well, I was very surprised at how poor the software was at doing its main function.
run all of the numbers each time a section was complete. This was a major source of frustration because after reviewing, but not explicitly clicking through all of the pages, the software was showing that we would save a few hundred dollars if we filed as married filing separately. So, I filed my wife's return. As I was going through to file mine, the tax numbers suddenly changed on my return, which cost us nearly $300 from filing jointly. This is another major source of contention for me. The numbers can randomly change if you don't go sequentially. There was no explanation or anything as to why the value changed. So, you had to just assume that it did it correctly. As someone who develops software as well, I was very surprised at how poor the software was at doing its main function.
The real kicker is that my wife had gotten the $1500 IRS pandemic rebate credit, which we would have qualified for if we filed jointly. However, we did not know that we would not qualify for it if we filed separately and neither did the H&R Block Software. We only found out whenever the IRS sent us a letter saying that she did not qualify for that reason.
So, all told the software cost us nearly $1800.
So, all told the software cost us nearly $1800.
For the longest time, I had done all of my taxes by hand. I switched to using this software so that I would not have to spend as much time reading the tax provisions for myself. I had put my trust in H&R Block to do their research appropriately and to implement it adequately into their software. However, they didn't. So, now I am left with a lighter wallet.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Software failed to properly calculate 2021 Recovery Rebate Credit. IRS denied $2800 tax credit without explanation.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I have used this software to do my taxes for years and trust it completely.
Written by a customer while visiting HRBlock
Posted by: Easyuse
from So Cal
Verified Purchase:Yes
Great program that makes filing quick easy and comforting to know that it was done right. This is the 5th year in a row that I have used HR Block, and I will continue to use it in the future. I would recommend this program to anyone.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
It is an excellent and easy way to prepare and submit your Federal and State tax return. Takes you step by step through the process--well worth the money.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: dbgb04
from Apple Valley CA
Verified Purchase:Yes
I have used several tax software programs and find H&R Block to be more accurate and easier to use. I feel confident that the final return is not only accurate but is not missing any tax advantages available to me.
I would recommend this to a friend!
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Shrewsbury MA
Verified Purchase:Yes
Easy to use. I have used the software for over 20 years.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock