Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from AZ
Verified Purchase:Yes
I've been using this package for the last 10 years. No real issues, except that it is unclear how to tell whether I could have used the "free" version and still gotten access to the credits that are available to Arizona filers who do not itemize.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: rogk
Verified Purchase:Yes
The H&R Block Deluxe software package is straightforward to use (well, as straightforward as possible with the convoluted US tax code). It is an affordable solution that guides you through the process.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: ME3366
Verified Purchase:Yes
I have been using your tax software program for the past five years. I have never had any problem with the program at all, and plan to continue using it for many years to come!!! Thank you for such an easy experience!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for the kind words! We’re thrilled to hear how much you love your H&R Block tax program and that it’s provided such an easy, worry‑free experience for the past five years. Knowing you’ve never had an issue and plan to continue using it for years to come truly means a lot to us. Thank you for choosing H&R Block—we’re glad to be part of your tax‑filing journey!
Written by a customer while visiting HRBlock
Posted by: tuna21
Verified Purchase:Yes
software worked great but connect to server for filing and software updates was a problem took many attempts to finally connect
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: OldCJ
from Michigan
Verified Purchase:Yes
I've used this the last several years, it guides you through step by step.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Dear CJ, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JDG2025
from NJ
Verified Purchase:Yes
Product not as good as it used to be and I'm a very long-time user. Three software errors. 1) It did not transfer my medical deductions to my NJ return - I had to do it manually. This would have caused a significant error in my NJ refund. 2) My federal return was rejected due to error FD-32-F5695 -043. It appears that a box was prefilled to use my address in section B 21c when boxes a and b were "no". 3) During e-fileing it did not transfer last years AGI. It reported 0.00 which would have caused a federal rejection of my entire return. Otherwise, product is still pretty good and I will continue to use it in the future.
(PS Boxes 2 and 3 below will not accept text input.)
(PS Boxes 2 and 3 below will not accept text input.)
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: OnceaKing
Verified Purchase:Yes
first you billed me 3 times for the OH rebate since you gave me the wrong AGI for the Federal and I had to go find the problem and resubmitted it 2 times. your programming seems to be not up to standards as in the past. now how to I get the 2 extra charges back!!!
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent Tax Program, Easy to use!
on April 10, 2026
Posted by: QuantumRift
from Columbus OH
I've been using H&R Block Tax software for over 10 years. It's so easy, even with retirement investments, savings, etc. It's really like sitting down with a tax expert in your home, and if you have any questions, answers are only phone call away. The "interview" process is easy and straightforward, and we always get our max refund (if applicable). Thank you!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind feedback and for being a loyal user for over 10 years! We’re glad to hear the software makes filing easy—even with investments—and that you find the interview process and expert support helpful. We truly appreciate your trust and continued support.
Written by a customer while visiting HRBlock