I have used your software for many years. I find it simple, thorough, and well written. I appreciate that there is a guarantee of audit support - but more so, that I've never needed it!
The (Arizona) State version of the program has not handled the AZ tax credits program properly for several years, allowing what amounted to as a double deduction that is not allowed. In addition, the (Arizona) State version consistently leaves out a form that is required to do an electronic filing (Form 343). The program tells me to go on-line to get the form myself and to mail it in. This is very counter-productive and against one of the main reasons I purchase a tax program.
Could not believe HRB would vend a product that that was so difficult to use. I wrote a hefty check to the IRS and my tax software made it nearly i impossible to engage estimated payments for 2022 with printed receipts. Also had a hang up with dependents that was identified in the check but nevere could get it resolved. Hard to believe I had to live with these issues after using this product for at least 25 years.
Block tax program indicated I was eligible for third stimulus payment. I was not, according to the IRS. I called Block and was first told it was data I input. It was not. Then I was told it was a "glitch" in the program. NOT ACCEPTABLE. I will not use Block software to prepare my taxes again.