buy the software ka-ching - oh you live in a state, buy the state ka-ching oh you need to file in your state ka-ching ka-ching ka-ching I love the rabbit holes - did you do X? answer 45 questions - oh sorrry your not eligible for x based on your income
Cons: Time consuming, Hard to prepare, Hard to import documents
Last year I used the basic version and manual entries were very tiresome. Upgraded to make importing more documents possible. Where it failed was that even with completion of questionnaires and purchase of extra state, I had to research my own filing requirements for states. There were big gaps where the software didn’t have answers and I had to look up stuff that should have been automatic after I did the work and questions. I never used or wanted to use assistance. Just want automation. But I also haven’t found a better product yet.
It's awful to not have an actual disc to work from. But instead a company that only wants to do things digitally, which is a way to control WE THE PEOPLE!!!!!
I have used HR Block for many years. I made a mistake that has held up my return. It was my mistake, but I would have thought Block would have notified me. My first filing was rejected due to an incorrect ID number entered. I immediately corrected it, but did not realized I had to submit it again.
I will not be buying this product in future years to do my tax return. It did not allow me to file a free extension. Instead there was a charge to do so. Another problem I had was the font is way too small. When enlarging the font, the print won't fit the page. I do use a larger size computer monitor, so that is not the issue. Very disappointed with this software.
It's an ok program. Instructions to help along the way. I just think it's ridiculous that we pay for the program and then are forced to pay to submit state taxes. It's like your double dipping.
I completed the process but my federal return did not efile properly. I kept waiting for notification or refund, but finally figured out LATE that it never completed!!!