Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Smtn
from Tennessee
Verified Purchase:Yes
Used Turbo Tax for years. It has become complex and annoying, epic fail trying to use for tax return this year. Thank you for and excellent experience using your software this year. Will be an ongoing customer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
4
Pretty good for a miserable task
on April 10, 2026
Posted by: taxvictim
Generally good - really the same as TurboTax, but usually available for less cost. I use one or the other each year and switch to whichever is cheaper for that year. A problem I noticed this year with HRB is when doing a joint return it often refers to either "You" or "Spouse". That is good; it's clear. However sometimes it is not clear if you mean "You" or both. One example is when it says "total IRA value on 12/31/2025. No clue whether that means both of us or just me. So I just guess. On Qualified Charitable Donations, it is clear when it means "you" but never gives an opportunity for spouse data. So I just guess it must have meant both and combine them. Please fix this in future years.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Sorry I experimented with other software last yrj
on April 10, 2026
Posted by: JustKen
Verified Purchase:Yes
Easy to do. Just have your info at hand and follow the instructions.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dino53
from Wisconsin
Verified Purchase:Yes
I've used H&R Block's Deluxe + State software for the past nine years to prepare our federal and (Wisconsin) state returns. It makes what used to be a tedious, multi-day manual task much simpler -- even enjoyable, if, like me, you're something of a do-it-yourselfer. There can be a modest learning curve at first -- it helps to be somewhat familiar with tax law and terminology -- but in subsequent years, the path is clearer if one uses the same software. Although it seems more fine-tuned for the federal return than the state return, I've never had a problem with the acceptance of either. The price is reasonable, too, but DO shop around; it's not the same everywhere.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock
Posted by: gyrene101
Verified Purchase:Yes
Second year with this software. After being a long-time user of Turbo Tax, which for two years failed to properly account for my military pay which is exempt in Maine, I bought your software. It was relatively easy to use and did exempt my military pension in Maine. This second year seems even more seamless than the first. I will continue to be a customer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4
Great product but solve form 8283 box g requiremen
on April 10, 2026
Posted by: Bobby999bob
from MD
Verified Purchase:Yes
I really like receiving advance notifications when the software is available for purchase at a discounted rate. I also like the ease of uploading my return from last year. It’s easy to move through the questionnaire. You can improve Form 8283. I had this same problem a couple of years ago and had to file on paper. This time I just didn’t report all of my charitable donations for 1 day bc it was over $500. I read the IRS instructions and I think your software should have a solution for a donation over $500. I donated a lot of clothing goods that day totaling over $500 using deductionpro. Your software offered a minimal solution for completing that box. If an additional statement is needed for not completing that box, your software should provide for that to be most helpful.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Helps Make Tax season worry-free (but one gripe)
on April 10, 2026
Posted by: Paddler398
from Valparaiso, IN
Verified Purchase:Yes
My return is not complicated, but I appreciate not having to worry about the arithmetic and the prompts to make sure I don't miss anything. My one gripe is that I owed quite a bit of money to Indiana, and the product did not include the necessary form to tell me if I should expect/pay a penalty. I believe that by answering some related questions by accepting defaults, the product concluded I won't be penalized, but I'm not confident that is correct. If I'm right, I'll owe interest in addition to the penalty. But that's minor - the product is great and the chances are I'll use it again next year (and I'll try not to be over the IN limit!).
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
difficult every year
on April 10, 2026
Posted by: PSB1947
from FL
You need to make it easier ti find grouping 1099B transactions together. Always hard to find the correct screen
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock