Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,280 Reviews)
Rating breakdown 149,280 reviews
5 Stars
97,773
4 Stars
28,055
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,669 out of
61,809)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
4
very costly to use a credit card to pay IRS.
on March 4, 2023
Posted by: haig
When you opt to pay taxes by credit card, they don't tell you that it will cost 2.5% of the bill. You only find out by opting in and then you can't change it to direct withdrawl after IRS accepts the return
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
great service
on March 4, 2023
Posted by: Bryansr
from York
I had a problem installing my federal update. I spoke to Erica in Virginia today, 3/4/23, and she was one of the best, if not the best, tech representatives I ever dealt with. You have a great employee with Erica on your team. Thanks so much Erica
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
5
Excellent product
on March 4, 2023
Posted by: RodK
from Cape Cod, MA
Have been using the program for over 10 years, and always have found it to be very complete, and easy to use and follow.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Not happy
on March 4, 2023
Posted by: Anonymous
from Chicago
When I amend, state is not populating the corrected number for refund amount
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
2
Big Disappointment !!!
on March 3, 2023
Posted by: versed
from Brevard N.C.
I have been using H&R Block tax software for over 15 years and thought it was really good until this year's edition. The 2022 edition is not as user friendly as in years past. When I was finished I discovered there was a "bug" in the print function where all characters printed were in an estimated font size of 16-18 and was too big to fit on one page. I tried using the software support option which was a waste. No one could help me so I gave up. I will most probably switch to Turbo-Tax for next year's tax preparation.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
Need a little more work
on March 3, 2023
Posted by: masonjar
from Ohio
I was under the belief that when you purchase a software you would get all the forms at the time of purchase. I missed entering some information due to not knowing the timing of reporting information to the IRS. By the time I could get the form to send a amendment I received a refund check. Wish all forms included.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
2
Lots of bugs in software
on March 3, 2023
Posted by: W06082
from Enfield, CT
Having trouble trusting the product. Didn't properly download 1099B tax info from brokerage site. Forced me to go in and redo each transaction. Won't let me make a PDF copy of file.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
5
A very good deal
on March 3, 2023
Posted by: jpwjr
I purchased as a download early to get the best price.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock