E-filed fed and state. had to re-efile fed due to typo which caused program to 'forget' the state had been e-filed also. after talking to an agent I re-e-filed state, which caused the program to forget the federal had been e-filed. I'm amazed this well established program could have a programming error like this in it.
A fantastic program that really takes the stress out of preparing and filing taxes. You can just let the program guide you and do the math. It's great!!
Over the last 5 years I have had to manually adjust my GA return because of a mistake in how high deductible insurance premiums are calculated when you have itemized deductions. I have had returns rejected because checking a certain box invalidated some deductions and I could figure this out but no one at the help desk could. This year I discovered that Medicare premiums are tax deductible if over 7.5% but you cannot get to that screen unless you collect social security, which can be up to 5 years after you start paying Medicare. I have no idea what else may have been missed and I will probably change programs next year.
The program is eady to use and understand. I like the way it guides you through the process. I've been using this program for years and have never had any issues with my taxes. Very accurate and user friendly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast