Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Bob192
Verified Purchase:Yes
I have used H & R Block tax software for years. It is easy to use and gets me my best refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Hello Bob, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: 1944 Automan
from Northern Minnesota
Verified Purchase:Yes
2025 version isn't nearly as user friendly as previous years. Seems to be balky and glitchy but perhaps it's just because of so many other new features that came into this year's tax laws and I wasn't familiar with them. It filled in two "NO" answers on the Form 5695 that I had to go back and correct manually. After using this product as far back as the old "Tax Cut" naming, I'm now considering using something else for 2026 taxes.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
1
Not a happy camper
on April 10, 2026
Posted by: Huggie Bear
from Leesville, LA
The software was not as easy to use as Turbo Tax. It as had nowhere I could find to increase text size. Every time I opened the program I has to first magnify the screen to 175% just to be able to read the screens.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Be cautious
from Bellevue, NE
Verified Purchase:Yes
It worked fine except for the State(NE) return. The new CREDITS shown on Fed return were not considered in the State calculations and we were over taxed on Nebraska return. I now have to redo and file amended returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I can't imagine doing taxes without the software. However, the software does not handle small dollar 1099-k transactions in a simple way. Hence, the one-star deduction. The software treats a small dollar resold ticket 1099-k as income to be taxed regardless of whether any money was made on the resold ticket or not. The software is geared for people who resell tickets for a profit.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: 2BOOKOO4U
from NH
Verified Purchase:Yes
I have been using this SW for the last 7 years to do my taxes. It works well and has some built-in explanations should clarification be needed. I will continue to use it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
4
Easy to use for most cases
on April 10, 2026
Posted by: cal321
If you have a simple tax situation and use the same software year to year, it's rather easy to use (UI is nicely consistent over years). If have unusual situation, then instructions are not always clear especially to those not familiar with tax lingo. Review will mention checking for certain forms (HSA) but when go to that section there is no way to add that form. Trusting the software had correctly determined it was not needed. The print function does list all the official names of forms that will be printed (PDF or paper) but mere mortals may not always recognize those form names.
I switched from Windows to Mac this year and the Mac version has font issues with printing and viewing. Have to use the "Force Font" print setting which is not clearly explained. Next year they need to add a font size/color setting for the app to view screen comfortably (font too small or color too hard to see).
I switched from Windows to Mac this year and the Mac version has font issues with printing and viewing. Have to use the "Force Font" print setting which is not clearly explained. Next year they need to add a font size/color setting for the app to view screen comfortably (font too small or color too hard to see).
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Farmington CT
Verified Purchase:Yes
I have used TaxCut or its predece4ssor since the early 1990's and always found it accurate, convenient to use, and a program thatg handles one's tax returns accurately, promptly, and secureley. Why did I give it lsss the 5 stars? for years, updates to the program during the tax season were extemely easy, the program logged onto one's internet, and completed the updates without fanfare or any problem. This year, instead of doing so, I frequently received an error message that the program was unable to connect despite my being online with myh network. This proved to be a very troublesome problem and led me to bew concerned about the accuracy of my return. I hope the HRBlock fixes this problem before next year's version is released.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock