Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: M Spike
from CT
Verified Purchase:Yes
Did not import data from investment companies such as Vanguard or Charles Schwab very well. Required tedious editing of forms to make it acceptable.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ken165
Verified Purchase:Yes
Pretty much does what it's supposed to.
Have to be sure you're re-loading the latest one you're working in. Can get confusing.
Have to be sure you're re-loading the latest one you're working in. Can get confusing.
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Where is my tax refund?
on April 10, 2026
Posted by: DC What in the Heck
from Oregon
What is taking so long for my tax refund? I filed a while ago and no notices no return. I would like to know.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DA57
Verified Purchase:Yes
I have used this product for many years and have never been dissatisfied.
Pros: Easy to prepare
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: tdk58
from East Tennessee
Verified Purchase:Yes
I have for many years used this product. But I've run into a problem for the past few years that confounds me. I have entered a Trust K-1 (all the fields) and the software reports to me that I need to review certain form areas and make necessary adjustments. No description of why and how I go about doing that.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: taxx26
Verified Purchase:Yes
It is a solid tax package. I do not like the split screen a user gets sometimes when filling out the return. I would like to see easier printing of backup worksheets. The audit check is very useful.
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: WillyBilly
from Ohio
Verified Purchase:Yes
Easy to use and explains questions you may have concerning types of tax laws, deductions, adjustments, etc.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, Ohio
Verified Purchase:Yes
I have been using H&R Block Deluxe software for several years. The interview process helps pull together all info needed for our taxes, and the review for possible errors is helpful. Filing is easy, and keeping the info that is needed for the next year's filing is a great time-saver.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock