Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,283 Reviews)
Open Ratings Snapshot
Rating breakdown 149,283 reviews
5 Stars
97,774
4 Stars
28,057
3 Stars
10,435
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product. 
(
52,671 out of 61,811
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Hasn’t let me down in 20+ years
on May 7, 2026
Posted by: Anonymous
from Phoenix AZ
Verified Purchase:Yes
Been using your product for at least 20 years, so you must be doing something right.
Pros: Easy to prepare, Fast
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Great features
on May 7, 2026
Posted by: Anonymous
Verified Purchase:Yes
Got everything right except for calculating the write off from a home office
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
on May 7, 2026
Posted by: Rod12
Verified Purchase:Yes
The software was easy to download, keep updated with changes and use,
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Not a place for AI to replace humans
on May 7, 2026
Posted by: Marsnet
from KY
Verified Purchase:Yes
Sooner or later a term or piece of financial tax jargon comes up that you don’t understand. One minute on the phone, with a small fraction of the help they advertise, would put me back on the right path. Navigating the help menu choices was taking me in a circle, recognized that and quit lapping. Relented to asking AI and received the disappointment I suspected. It was a couple of months ago and I wish I had written down the specifics.
Also, the program tripped me up by asking me how much basis there was in an inherited IRA, can’t ask them.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Should not have to pay to file taxes
on May 7, 2026
Posted by: Anonymous
from Pittsburgh, PA
Verified Purchase:Yes
I was enrolled in the yearly subscription, but did not notice any additional savings. Also did not include the state program. Next year will do more of a price comparison and will consider paper.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Fast and easy to use.
on May 7, 2026
Posted by: GottaDoMyOwnTaxes
from Long Island, NY
Verified Purchase:Yes
I have been using H&R Block tax software for the past 5 years. This is my go to program for preparing my taxes. Easy to use.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Helpful Tax Software
on May 7, 2026
Posted by: Bella0504
from Carmel, IN
Verified Purchase:Yes
Overall, the product was good. Liked the import properties. Had some issues with correcting errors.
AI responses were helpful if you knew the right question to ask.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use and thorough.
on May 7, 2026
Posted by: neil53
from Longmont, CO
Verified Purchase:Yes
I've used the software for years and found it to be easy to use and accurate. The feature that checks for missed items or areas of concern is comforting.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy AshleySocial Media DepartmentMay 8, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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