Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: NC diy
from North Carolina
Verified Purchase:Yes
This year's version took longer for federal updates. Also the display on the screen feels dated now. It would be an improvement if display fonts and windows could be customized to my preferences.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Jadd89
from Minnesota
Verified Purchase:Yes
The program worked well. It recommended that I have the state complete my return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
poor navagation
on April 10, 2026
Posted by: gtp19438
Too hard t navigate. Can't find a finished file that isn't corrupt. It comes up as adobe ! But it prints right . But what will program send to recipients? Are files stored anywhere else?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Marquetry
from Colorado
Verified Purchase:Yes
Been using this software since 2009 and am very happy with the program and it's ease of use.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for sharing your feedback! We’re glad to hear you’ve been using the software since 2009 and continue to be happy with both the program and its ease of use. Your long‑term loyalty truly means a lot to us, and we appreciate your continued trust.
Written by a customer while visiting HRBlock
Posted by: Jillie10
from Canal Winchester, Ohio
Verified Purchase:Yes
Product is good for federal. Inaccurate for state and school district. No way to e-file just the one that was correct and print and correct the incorrect one
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Hapali
Verified Purchase:Yes
An updated in April changed my refund values after I filed. Now, I cannot even find the old numbers too look uo my state filing. You software is very poorly designed and there is no version control.
Cons: Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Lar77
Verified Purchase:Yes
Software was easy to set up and install. Questions and support were very helpful.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, April 10, 2026
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Customer Rating
2
software problem
on April 10, 2026
Posted by: mudbathalone
from Minnesota
AGI conversion from last year did not work. It showed 0 and i had to change it to the correct amount.When I submitted the return to the IRS it changed back to 0 and was rejected. I had to change it back to the correct amount and went back it the program then forward and it keep the correct amount. I repeated this back and forth a few more times to be sure it stayed the correct amount before resubmitted it. It got accepted. Your previous years program did not have this problem as the always loaded the last years amount. You need a better review of your software before you release it!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 10, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock