Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: streek
Verified Purchase:Yes
The bother and hassle of correcting this income over statement (rebate inclusion) exceed the value of this tax software.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: RBF6
Verified Purchase:Yes
I spoke with an agent who spent the time to figure why I could not save my data. It was due to a conflict with my anti-virus software. The issue must have been due to a change made during an update.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: FJ346
from Marquette,MI
Verified Purchase:Yes
I like the year to year linkage. It took a bit of digging to figure out the most expeditious way of dealing with equities sales results, but we got there.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Leejm12
from Knoxville tn
Verified Purchase:Yes
I couldn't get past an entry for social security ein/tin entry. Social security doesn't have one. Also didn't like social security city address. So used opm data which hopefully won't create an audit. Shld be able to get past this entry. Please fix this for 2026
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: DCLRB
from OH
Verified Purchase:Yes
Satisfied overall; however, it took me a while to figure out how to complete the "Certain Medicaid waiver payments may be excludable from income" entries. I had at least two false starts when I started entering information from a 1099-NEC -- the program immediately treated it as a "business", and I had to go back and delete several things. Also, I've always been disappointed when saving a copy of my return with worksheets... the page breaks aren't lined up with the actual pages when printed.
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Cleveland, OH
Verified Purchase:Yes
I have been using your program for many years. It has made getting my family taxes done a very easy process.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Inkster, MI
Verified Purchase:Yes
Very easy to use, love the audit checks that help with accuracy !
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
Fantastic longstanding and continuous service!
on April 10, 2026
Posted by: Basehor Dave
from Basehor, KS
Verified Purchase:Yes
Folks, Thank you! My whole family has used your Tax Software for over a decade. My Mom ran into a snag with my niece and needed to to do her taxes from 2022 up to now. You guys were able to send her those years files and got her up to date. That is amazing service!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock