I have been using this program for many years. It is still a very user- friendly tool to use.
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
The user interface feels outdated. Every time I run the application, it warns me that my screen resolution is too low. It could use a major overhaul. Also, it is disappointing that it does not allow e-filing of Massachusetts state tax returns.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
As always, an excellent product, very user friendly yet efficient. My only problem is that my old MacBook Pro has several failures. In the future, I will use my (latest gen) iPad Air. I’m interested in learning about the products that will be available for next year’s tax season.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
State forms do no have sufficient "Jump to Related" boxes. Very difficult to follow state forms.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Software was adequate. Disappointed that it didn’t work on windows 7.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have used HRBlock tax software for years and plan on continuing to do so as the interview questions are well done and in a logical sequence. The disappointment this year was the inability to import financial information from Merrill Lynch as in past years. I read online where taxcut had the same issue, but was able to resolve it. HRBlock was unable to do so, at least up until the time I filed my taxes.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!