Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4 out of 5
4.4
(149,278 Reviews)
Open Ratings Snapshot
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product. 
(
52,666 out of 61,807
)
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Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Customer Rating
5 out of 5
5
Excellent program
on March 13, 2023
Posted by: Anonymous
Verified Purchase:Yes
Good program. I have used these programs for years and have always been satisfied.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Still Beta Testing on March 10?
on March 13, 2023
Posted by: Coker88
from Hartford, CT
Verified Purchase:Yes
Software would not import Fidelity files, and error code did not explain why. Customer support said wait until next update, but didnt work later either. Ultimately, I had to enter data manually. After I efiled, HRBlock told me IRS had rejected filing. Why? Error in HRBlock software that would be fixed in next release. This is the latest I have ever filed taxes. Looks like I will try different software next year.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Confusing this year with no technical suport
on March 13, 2023
Posted by: Alderine Healey
from Acworth , Georgia
I kept getting an error when I tried to file but the instructions given did not clearly explain what I had to do to correct it.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Disappointed
on March 13, 2023
Posted by: excpa
Verified Purchase:Yes
Have had my e-filing rejected by the IRS for over a month due to problems with H&R Block software. They were slow to admit there was a problem, and have promised fixes that have not yet happened. Have used this software in prior years and recommended it to others, but not likely going forward.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointing
on March 13, 2023
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
I have to pay to file state taxes. I have to use third party software to file my taxes. Both of these are disappointing.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Inexpensive detailed tax prep
on March 13, 2023
Posted by: Raym123
from VA
Verified Purchase:Yes
Inexpensive and step by step walk thru. Imports from year to year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Consistent customer satisfaction
on March 13, 2023
Posted by: Anonymous
from Va
Verified Purchase:Yes
Been using it for 6 years running. Very efficient and keeps track of my tax situation. Year over year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Promise are kept by H&R
on March 13, 2023
Posted by: Anonymous
from Ann Arbor, Michigan
Verified Purchase:Yes
When I got audit by the IRS, then I could not get a hold of H&R!!
Pros: Easy to prepare
Cons: Hard to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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