I have been using H&R tax software for many years. While my return is simple, I've never had an issue with the IRS nor with the California Franchise Tax Board.
In all the years I’ve used your product this is the first year I had problems. Trying to work with support to see why my file has not been accepted by the IRS.
It does the job but it could be a lot easier. I often had to check another screen and then return to the one I was working on but it is inefficient in that I had to click my way through everything in between. I could probably have saved a few hours if I could just click something that would return me to the previous place I had been.