Reasonable pricing, but software can be quite difficult to use, especially if you are helping your friends try to file a state return different from your state return. Lots of glitches and messages that make little sense, but impede completion of returns No refunds even if one is NOT satisfied. Will not be using this software again.
Have been using this software over twenty years. It does what I want and is easy to use. Only problem is that if I try to enlarge the view on my computer, I can't scroll the page.
Some steps were very useful, like being able to import previous year's information. However several elements had unhelpful descriptions or help text. And the program crashed at least ten times while I was filing my return, so I consistently lost data and had to re-enter it.
Easy for to use, walks you thru it all. I love that it brings my data from last year, less typing = less mistakes. This has been my go-to tax software for several years and will be the one for the future!
Pros: Easy to prepare, Easy to import documents, Fast