Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Boudroux
from Springfield, OR
Verified Purchase:Yes
Purchased for this years tax season. This program should include free online filing for State return. Program advertises free State return but they then charge a steep electronic filing fee, disappointing!
Pros: Easy to prepare
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mt2026
Verified Purchase:Yes
Issue with saving information and importing data from prior year. Could not import W2 info from employer. Used product for the past 10 years, not very happy with it!
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Book12
Verified Purchase:Yes
The last couple years I had lots trouble with their Deluxe version. Almost impossible to correct anything in order to e-file!
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
2
Good for Federal, not so good with State returns
on April 10, 2026
Posted by: Anonymous
from NY, FL
Verified Purchase:Yes
While the Federal return part of the software work well, the New York State portion left something to be desired. It probably is okay for a full time resident of NY, but as a part-year resident, I believe the software questions did not do a good job. There should have been better questions to help determine better the amount of time spent in NY and whether wages and interest were truly attributable to NY. The software abandoned me in that regard, when it should have been more questioning. As a result, I may not have received as much of a refund as I might have been entitled to. For that reason, I may switch to Turbo Tax for my 2026 taxes.
Pros: Fast
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Atlanta, GA
Verified Purchase:Yes
Even though my taxes are relatively simple compared to many taxpayers, I still sometimes have difficulty deciding what "numbers go where." As a retired educator, I am very accustomed to giving and following instructions, but the instructions in the tax booklets are sometimes quite confusing. I like the way this software makes it more clear what numbers I am supposed to type into each box.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
Software was straightforward to use and allowed me to efficiently complete our taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: edad
Verified Purchase:Yes
The product couldn't update itself and couldn't do key things without it. Had to update manually. Overall experience bad. Price is higher every year and experience isn't better. What am I paying more for? It's not like you rewrite it better from scratch every year. And persistent fussy irritants like fields that can't be pasted into remain from years past, too.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
1
EFile issues and software glitches - no support
on April 10, 2026
Posted by: Since1998
from Pennsylvania
I have used this software since 1998. The efile limit is not accurately applied - I am allowed to efile 10 returns (all types) and they are stopping me exactly one short of the ten I need. NO ONE to talk to. I also cannot figure out why it's assigning two states to everyone just because I have downloaded two states. The software is glitchy and support is essentially non-existent.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock