Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Mark141
from Michigan
Verified Purchase:Yes
I have done my taxes for years and only have used H&R Block.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Knowledgeable
from South Carolina
Verified Purchase:Yes
Program is good for basic tax returns. Anything a little different and the program wants you to figure out what to do. It doesn’t support stocks of public partnerships. I’ve been using the program for over 15 years so know it’s strengths and limitations.
Pros: Easy to import documents
Cons: Hard to prepare
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Excellent customer support
on March 15, 2023
Posted by: fredx
After completing fed return, the software would not accept my code for e-filing. Called customer service and was advised that I would get a call within 15-30minutes. Call happened and rep fixed the code problem immediately. Great person and very helpful!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Brewser
from Florida
Verified Purchase:Yes
Navigation is clumsy and insufficient, worksheets are scarce and nearly useless (with a persistent error), printing formats are awful (using Mac and Firefox), multiple tries at importing documents curious and frustrating, and on and on. H&R Block was less expensive than TurboTax but far less in features and intuitiveness. Never again.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MN
Verified Purchase:Yes
Excellent product - keeps getting better every year.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Disappointed with 2022 Tax Preparation Experience
on March 15, 2023
Posted by: C A Ward
from Riverside, CA
Verified Purchase:Yes
Almost 20 year user of H&R Block tax software. Very disappointed this year. It took three times (and almost a month after all said and done) for the govt. to accept my return because (paraphrasing H&R Block) "we're experiencing problems with our e-file system, update the software on X date, and re-file."
As a Mac user, I'm also not pleased with the built-in update feature. Sometimes it works, sometimes it doesn't. When it doesn't work, I am forced to go to the H&R Block help center, search for the page where updates can be downloaded, and install the update outside the actual software. This has happened for two-years in a row.
The icing on the cake for me this year was that when I bought the deluxe + state + file software, the state software package did not install (instead it kept asking me to "buy" the state software). This required help-desk interaction and provision of a download link by the help-desk after verifying that I indeed had originally purchased the state software.
I think next year that I'll give TurboTax a try again.
As a Mac user, I'm also not pleased with the built-in update feature. Sometimes it works, sometimes it doesn't. When it doesn't work, I am forced to go to the H&R Block help center, search for the page where updates can be downloaded, and install the update outside the actual software. This has happened for two-years in a row.
The icing on the cake for me this year was that when I bought the deluxe + state + file software, the state software package did not install (instead it kept asking me to "buy" the state software). This required help-desk interaction and provision of a download link by the help-desk after verifying that I indeed had originally purchased the state software.
I think next year that I'll give TurboTax a try again.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fairfield, PA
Verified Purchase:Yes
It works well with my situation. Download was simpler this year and interview was clearer.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: skst
from Chicago, IL
Verified Purchase:Yes
H&R Block's tax preparation software makes many tasks easier than TurboTax (whose interface has not been updated in years). Importing my 1099 forms from Fidelity and Vanguard was a breeze and did not require me to enter my credentials, which greatly increases my sense of security.
I do wish that H&R's handling of 1099-Q and 1099-R forms was easier. (I should not need to calculate the taxable portion manually when H&R could do it easily.) Computing "foreign tax paid" on Form 1116 is also unnecessarily manual and difficult.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock