Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: BL46
from Lone Tree, CO
Verified Purchase:Yes
Works pretty well except for some expense categories not transfering from K1's
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Feels like H&R does the minimum updates each year
on April 10, 2026
Posted by: Mike in San Diego
from San Diego
Verified Purchase:Yes
Three out of the last four years, it had a software bug. One of them was the same two years in a row.
This year it kept telling me to update my state, even though there was nothing available. I even called your support 800 number. No California update available. Most annoying.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
I have nothing to add concerning the title.
on April 10, 2026
Posted by: Ndugu07
from Brooklyn NYjchjr
I previously used TurboTsx for several years. I started usingr HR Block Tax program this month and wasn't disappointed that I did so. I am able to use your prigram with Winfows 10 and don't have to purchase Windows 11 to do do. That was one of the reasons I switched. The fact that you can import previous TurboTsx pdf files for use with your prigram, was also a plus! I hope to continue to use HR Tax programs fir many more years
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lodi California
Verified Purchase:Yes
I have been doing my personal income tax myself for about 50 years. And for about 25 or more years I have used the H&R software. I don't have a business, so I use the Deluxe plus state software. For the last 20 years I have been retired, don't receive W-2 forms, but do receive multiple 1099 forms. the 1099s are from social security, pension, and retirement accounts. I also receive 1099s for dividends, interest, and capital gains. The latter increases the complication and significantly increases the amount of time if the returns were done manually. The worksheets alone take a considerable time. With the software the time is reduced considerably.
The complication, I address it by reviewing the results and the system generated worksheets. I e-filed both returns. The process was fairly simple and received my refunds within two weeks.
Overall, the use of the software and the H&R E-file process assured my confidence that my returns were accurate. I was highly satisfied with the H&R Block 2025 Software
The complication, I address it by reviewing the results and the system generated worksheets. I e-filed both returns. The process was fairly simple and received my refunds within two weeks.
Overall, the use of the software and the H&R E-file process assured my confidence that my returns were accurate. I was highly satisfied with the H&R Block 2025 Software
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The end result is I am assured and highly satisfied my returns are accurate.
The end result is I am assured and highly satisfied my returns are accurate.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MDUSER786
Verified Purchase:Yes
We have been using H&R Block tax software since the time it used to be called Taxcut. It’s always been a great help in doing our taxes over the years and this year is no exception. Easy to use, thorough and complete solution. Highly recommended.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Oriplotix
from Indiana
Verified Purchase:Yes
Attempted to claim energy efficient tax credit. Programming poor and resulted in rejection of return. “Help” (both AI and help button) was COMPLETELY worthless. Said “I can’t help you with that.” Unquote.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wichita, KS
Verified Purchase:Yes
Just like always, simple, step by step help through the process
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Product errors
from Massachusetts
Verified Purchase:Yes
1. I don't appreciate being forced to buy your product this year and being informed after the money was taken out of my bank account.
2. Two errors were discovered in the MA state return purchased that can be directly attributed to your product. First, the email address entered in the federal part was not updated on the state return. Second, the state voucher wasn't included for print out with the other required forms. I had to search for it so I can use it. Third, there's no place to report these problems.
2. Two errors were discovered in the MA state return purchased that can be directly attributed to your product. First, the email address entered in the federal part was not updated on the state return. Second, the state voucher wasn't included for print out with the other required forms. I had to search for it so I can use it. Third, there's no place to report these problems.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock