Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: LSB2025
from Texas
Verified Purchase:Yes
Fifth year using H&R Block Deluxe software. I've never had a problem using it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fenton, MO
Verified Purchase:Yes
I think it does a nice job of leading you through the steps necessary to complete your tax return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Tom99996
Verified Purchase:Yes
Honestly, I have used HR Block for many years, and always been completely satisfied.
However, in 2025, having to try and use the Alternative for Marriage Year reconciliation of APTC penalties (8962, 974) for a situation where only 1 of the people that were on ACA pre Marriage; only to find that the program will not allow entry of only line 35 and not line 36 of 8962, thus not allowing for file in this situation is simply a bad failure in programming that should have been fixed years ago
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from ca
Verified Purchase:Yes
i thought it was simple to do, but there are so many questions that i do not understand.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking the time to rate your experience with us. We appreciate your feedback and your business. While we aim for 5-star satisfaction, we're always looking for ways to improve. If there's anything specific you'd like to share with us to help us better meet your expectations, please don't hesitate to reach out to our support team at 1-800-472-5625.
Written by a customer while visiting HRBlock
Posted by: Sniffles12370
from Oklahoma
Verified Purchase:Yes
I’ve used HR Block for 10+ years and it has always been so easy and accurate ( important to me because of my advanced age - 78 ) primarily because I was able to import the old as well as the new info. This year I was able to import the old info but after numerous trys (4-5) of importing the current info, I gave up and put the info in manually. Not certain about my accuracy I drove to South Texas ( I live near Tulsa Oklahoma) to have my son review the return It was difficult this year and I’m in hopes that filing my 2026 taxes will be easier.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Db75
Verified Purchase:Yes
This software is easy to use, although I've often wondered why the State electronic submission seems so expensive.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bluffton SC
Verified Purchase:Yes
Fast and easy process for both federal and state tax filings
Pros: Easy to import documents
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Allan Paulson
from Massachusetts
Verified Purchase:Yes
I've used this software for over 15 years, I love it. Never had any problems preparing my tax returns. Great for investments and home ownership. It makes preparing your tax returns quick and fast. Fed imports to state and you can import previous years returns to speed up preparing your current year returns.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for being a loyal H&R Block customer over the years! We’re thrilled to hear you had a positive experience and truly appreciate your continued trust and valuable feedback.
Written by a customer while visiting HRBlock