Product was good for federal return. Too expensive for state return, so I did not use it for state return. Should include one state return when get the program.
Everything worked fine once I re-downloaded the software. Have used this software since it was "Tax-Cut" some years ago. First time I ever had a problem. Simple to fix. Your "ai" call-in service is useless as it apparently only knows the answers to a handful of questions, the likelyhood of it having a solution to a real question is unlikely.
Pros: Easy to prepare, Easy to import documents, Fast
can not handle spouses living in different states. Non resident California does not work. It flags for dates start residency and end residency when filing as a Non resident they do not apply.
I've been using H&R Block Tax Software for several years and it has "worked well" for me. So, I would not hesitate to recommend it to others. And I have!