Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,278 Reviews)
Rating breakdown 149,278 reviews
5 Stars
97,771
4 Stars
28,055
3 Stars
10,435
2 Stars
5,409
1 Star
7,608
85%of customers recommend this product.
(
52,666 out of
61,807)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: Anonymous
from West Palm Beach, FL
Verified Purchase:Yes
Easy to use. Minor issue- If there is "0" data in a block, it keeps asking to have it reviewed. Also, additional charge to electronically file STATE taxes.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: AnMat
Verified Purchase:Yes
Usually a great software. This years software was not up to par. Summitted returns the 1st time and after a couple days, they returned to unsubmitted status. After a week or so the charges for the state return finally dropped of my CC. 2nd submission was hung in "pending" for around a week. Called customer service and after another 5 days they were finally able to un-stick it. Submitted a 3rd time and the returns finally went thru. Updates were also a pain. Constant download error messages when trying to use the update button. Had to go to the website to download updates most of the time. Software in the past has been great!! But the 2022 software was a big, big pain!!!!
Pros: Easy to prepare, Maximizes refund
Value
5
Written by a customer while visiting HRBlock
Posted by: Matt A87
from St Charles MO
Verified Purchase:Yes
Easy, step
By step preparation. Just gather you documents and fill in the boxes- the program does the rest!
By step preparation. Just gather you documents and fill in the boxes- the program does the rest!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Seminole fl
Verified Purchase:Yes
Easy to download and easy to use, you only need to be able to read and follow instructions.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: nick4060
from Idaho
Verified Purchase:Yes
Easy to download program. Easy to understand and use. Better than Turbo Tax
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Faulty Software
on March 23, 2023
Posted by: kens5757
I filed my returns and they were rejected because of faulty software. I did not file until March 12th so I would expect the software to be fully functional. An update was installed on March 16 that fixed the problem and then I had to refile again.
Value
3
Written by a customer while visiting HRBlock
Posted by: Oystershooter05
from Charlotte Hall, MD
Verified Purchase:Yes
I have used this since 2014 and have great results,
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
User interface could use improvements, good so far
on March 23, 2023
Posted by: JRJRJRJRJR
from NC
Verified Purchase:Yes
I used TurboTax for many years until their errors and poor customer service made me try H&RB. Your user interface is not as good, so okay so far.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock