I have always rated this a 5 before due to program correctness and customer service. Customer service is still a 5 but I found a couple of problems that I only caught by entering the data manually,
I have been a long time user of this software. I have always been satisfied with it.User friendly and accurate with no problems.I would recommend H&R Block software.
I have a relatively simple return but have income from several sources. I have IRA distributions, stock transactions in a brokerage account, k-1 forms from limited partnership stocks, and retirement income from 4 companies. This software handled everything including downloading my information from 3 brokerage accounts. E filing both federal and state was quick and easy. Very satisfied with this product.
When you have finished entering everything, you are require to update the software. The update is in a loop - update the software and then the same dialog appears with the same update. over and over. The only way out is to get the download from the website and install it. Then you can proceed in the app. This same problem existed in last years app and should have been fixed in this year's app.