Customer reviews from HRBlock
H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Average customer rating
4.4
(149,288 Reviews)
Rating breakdown 149,288 reviews
5 Stars
97,778
4 Stars
28,057
3 Stars
10,436
2 Stars
5,408
1 Star
7,609
85%of customers recommend this product.
(
52,675 out of
61,815)
Customer Reviews for H&R Block - Tax Software Deluxe + State 2025 PC/Mac [Key Card] - Windows
Posted by: M Alan
from North Western Wisconsin
Verified Purchase:Yes
I have been using this software for over 20 years. Easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: LED 1800
from Florida
Verified Purchase:Yes
It could be more user friendly. For example, when adding in amounts for a section, that section name (or income type) should appear throughout each page of the sequence. Also, the tax I owed was $48 more than the final return said it should have been. When subtracting tax withheld from tax due, I got one amount compared to the higher amount on the summary sheet that was printed at the conclusion. I had to pay IRS the higher amount. I could not figure out why this happened.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: aspyn5
from Washington State
Verified Purchase:Yes
I have been using H&R Block software to do my taxes for several years now, starting back when it was called "Tax-Cut" and it makes it so much easier than when I had to complete all the worksheets on my own.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
Easy to use and submit my taxes. I have confidence that they are right.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Poconopat
from Poconos in PA
Verified Purchase:Yes
I've been using this software for years and it has always been easy to use and thorough in its accuracy
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GMR61
from South Kingstown, RI
Verified Purchase:Yes
I was pleased with the product. Some things were a bit wonky; tried a few times and unable to transfer information from my 2024 return (Turbo Tax). Some items were presented in a different way or not found. Overall, I was happy to use it and submitting my Federal & State Returns was the easiest part of the process.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fed up 1million
from 60047
Verified Purchase:Yes
My last time using H&R Block. My state return keeps getting rejected for no legit reason.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HRboo
from Scranton, PA
Verified Purchase:Yes
After completing my federal return I decided to purchase the state return and only after paying for finding that I could not download it. I tried to get help online but could get an actual person to talk to and the canned responses on the help line weren't helpful. So here am a couple days out from the deadline scrambling to figure how to get my state taxes completed.
After using H&R software for over 10 years I am considering using Turbotax next year.
After using H&R software for over 10 years I am considering using Turbotax next year.
Pros: Easy to prepare
Cons: Hard to import documents
Value
2
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock