The only issue I had this year was the inability to enter 'NRA' (Non-Resident Alien) in the SSN field for my Swedish spouse. I am a dual US/Swedish citizen with a Swedish spouse filing Married/Separate taxes. SSN only allows numeric entry, which forces me to print and mail to IRA.
Pros: Easy to prepare
Cons: Hard to import documents
Value
3
Response from HRBlockBy Ashley, Social Media Department, April 12, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
I've used this program for the past several years. It's user friendly and gets the job done.
Pros: Easy to prepare, Easy to import documents
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Still have not removed a old piece of tax code form PA. I have to send a 2019 form for filler every year.
Pros: Easy to prepare, Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I took out a childs name and then it did not tell me that i had that child listed as earned income credit. I filed out trump section and they did not qualidy but it still wanted me to sign that page. Then if course i got a rehectuon. It was very hard to figure out how to get passed that page.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
it worked ok but would not compute my 2026 estimated taxes. Although it wouldn't import the Merrill Lynch 109's I was able to enter the numbers in (hope they were accurate )
Cons: Hard to import documents
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.