Pretty good, but lacks some detailed information that you still need to lookup on IRS.gov. The tax system is too complex. It is a great product if all you need is a basic 1040. No phone number to call for help.
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Couldn’t use TurboTax since windows 11 was required and my computer would not run it. Will buy a new computer in 2026 so I can run TurboTax next year. Your product required too much searching for forms etc
Cons: Time consuming
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, April 11, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
The product is easy to use and makes doing taxes simple. If you have a straight forward tax situation this is a good choice. I wish that it was clear though that even with buying the state bundle you still have to pay more to actually electronically file your state taxes. Why not include that cost in the package but no it is reveal after submitting your electronic federal return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
HR Block tax software has always been easy and reliable to use. The only challenge is to easily identify which version to use that will generate a Schedule C for my small business.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R Block software for over 15 years and it has also been top-notch. The software is always fully aligned with the new tax codes, easy to use through the help and dialogue screens, and the IRS has never complained about a tax return submission.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 11, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!